HUD freezes Ongame Client(Betsafe)

[TheBigOne]

My Tables just freeze everytime I use the HUD. Cannot play with HUD on for longer then 2 minutes.

[jesperpoels]

My Tables just freeze everytime I use the HUD. Cannot play with HUD on for longer then 2 minutes.

Same here.

It worked perfectly till wednesday think it was beta 13 and after wednesday it keeps freezing so i updated to beta 17 and 18 and still freezing. Downgrade to 1.11.03 and still freezing..........

Ipoker and Micro still working fine

[jesperpoels]

in beta 18 the HUD doesnt pop up automatically on ongame(betsafe) so i add them via table finder playing one table with HUD and one table without HUD and it didnt crash last 20 min

Edit: I added the other table on ongame and 2 min later it crashes again

[morny]

This is a known issue were working on, weve a couple of TV sessions lined up to troubleshoot this so hopefully we can get to the bottom of it, seems Betsafe made some sort of change that effects HM and we need to find it, doesnt happen to all betsafe players though

[Drivo85]

Same here with GoalWin (Ongame), Hud slows down performance dramatically and finally freezes. When i restart the hud, i am back on track, but after awhile same thing happens.

11.05 beta 7 here

[morny]

Try ticking forceontop in Hud options > table Preferences and let me know if that helps, if not try backing up exeNames.txt and then delete it from C:/Program Files/RVGSoftware/HoldemManager/Config folder and restart HM and see if that has any effect

you will probably need to use table finder after deleting the exeNames file

[Drivo85]

Tried the 'force on top' solution 1 session, but it is no solution for me. I 9-table tiled with a little overlap, and the stats appear on top of each other. I noticed that opening more tables slows down performance dramatically (after having them open for awhile). It seems like some kind of memory leak, but i forgot to look at the mem usage of holdemmanager/table manager.

For next session (will be tomorrow probably) i will delete the file you told me and keep you posted. I will also take a look at the mem usage of hm.

My pc is very fast, (quadcore, win7 x64, with 6 gig mem) so that probably is not the problem.

[morny]

If you tick "only active tables" that might work better with forceontop, if you turn off the hud does the lag still occur, let me know the mem usage results

[Drivo85]

Force on top doesn't work for me either, stat's only on active table is no solution. (i look at other tables too while i play, don't have time enough to only look at stats of active tables)

Goalwin uses 600k+ of memory, holdemmanager seems normal (50k or so)

After deleting the exenames.txt, and using tablemanager once for 1 table, everything worked just fine again. No crash or whatsoever.

I still think holdemmanager work a slow and laggy with GoalWin, compared to FT or PS, but this solution is ok.

[Drivo85]

Ok, played another session today. The second time that GOALWIN crashed instead of tablemanager/hud. It just closes down completely, without warnings whatsoever. Mem usage of Goalwin was approx. 715K during crash (9tabling with stats on all tables), mem usage of HM was approx. 65k.

Any ideas?