issues w/new laptop and HEM from old cpu

[yeeluvspizza]

Trying to help a friend(scy78).

He has a new laptop w/ Windows 7, he has downloaded his HEM from his old cpu to the new laptop. He has recently experienced a couple of issues: inaccurate tourney durations, missing hand histories, and difficulty with importing tourney histories.

TY

yeeluvspizza

[Patvs]

update to http://www.holdemmanager.com/downloa...nager_Beta.exe

tournies played on PokerStars??

If so You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

[yeeluvspizza]

Yes..Pokerstars

He's known about tourney history importing, but w/the new laptop is now experiencing inaccurate tourney duration times, HH import issues and issues when importing tourney histories via email to notepad to HEM.

Maybe it's the 1.11.05 beta that he needs?

[netsrak]

yep, please use the latest beta and please make sure that the hand history times are configured correct under Options->Settings->adjust site import times.

[yeeluvspizza]

yep, please use the latest beta and please make sure that the hand history times are configured correct under Options->Settings->adjust site import times.

What do we do after we get to.. "adjust site import times"?

[netsrak]

Enter the time difference between the stars server and your local time.

Here in germany its 6 for example.

http://faq.holdemmanager.com/questio...e+Import+Times

[yeeluvspizza]

whats the stars time zone?

[netsrak]

I think its ET - you should see it in the pokerclient

[yeeluvspizza]

Is there a way for me to get rid of all the bad hand histories and redownload them. It's like 700 tourneys though. The durations are like 250 minutes for Turbo 45 mans...lol

[netsrak]

The best is to create a new database and reimport the hands.