Poker Software
Results 1 to 2 of 2
  1. #1
    xyw
    xyw is offline
    Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default HM(table manager) do not work after play tournaments at Fulltilt poker‏

    These three days I play tournaments at Fulltilt. At first two days, HM worked well, but today, it do not work anymore even also not for ring(cash) table.

    I use the HM the latest version . The problem I found:

    1. Table manager can find the table but it always show 0/6 players and no any statistics.

    2. In fact, hands are recorded in Tourney Tab.

    3. When I click start Auto import, it run very slowly and looks like have some problem, even it is very difficult to stop import(takes long time to stop).

    I checked information in HM forums, I only found one similar one, and it suggested that:

    ¨exporting hands from the old database , then create a new database and re-import the hands into the new database.¨

    I did follow this, but table manager still do not work.

    I feel very appreciated somebody could suggest me how to do because I am really bad at computer issue.

    Thanks!

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,482

    Default

    Sounds like your auto-import configuration is somehow invalid.

    Lets check the standard things and please attach the file config\holdemmanager.config as explained in the FAQ:

    * Please try updating to the latest version 1.11.05 Beta http://www.holdemmanager.com/downloa...nager_Beta.exe

    * Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

    * If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

Similar Threads

  1. Problem with Hold'em Manager and FullTilt Rush Table.
    By MiniCooper84 in forum Manager General
    Replies: 2
    Last Post: 07-16-2010, 02:18 PM
  2. FullTilt Rebuy Tournaments
    By Kerith in forum Manager General
    Replies: 3
    Last Post: 06-05-2010, 04:26 PM
  3. Replies: 2
    Last Post: 11-13-2009, 01:42 PM
  4. Table scanner at FullTIlt don't work
    By Gesi7 in forum Table Scanner
    Replies: 8
    Last Post: 08-30-2009, 01:11 PM
  5. My HUD will not work on FULLTILT if hero is not seated at table.
    By SarcalogosROAG in forum Manager General
    Replies: 1
    Last Post: 05-12-2009, 02:47 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •