Cereus Donkament
Results 1 to 9 of 9
  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    17

    Default Cereus Donkament

    Why does HEM not import hands for Cereus' monthly Donkament Tourney? Is this user error? Do I not have a proper setting checked?

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Which HM Version are you using?
    Please update to our latest Beta: http://www.holdemmanager.com/downloa...nager_Beta.exe

    If that doesn't help please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

  3. #3
    Junior Member
    Join Date
    Nov 2009
    Posts
    17

    Default

    Using 1.11.05 Beta 12, but if I remember correctly it's never imported hands from this tourney. I'll zip them and send them to support.

  4. #4
    Junior Member
    Join Date
    Nov 2009
    Posts
    17

    Default

    Any idea if this fix will be in the next release?

  5. #5
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Hi,

    Im not sure if this will be fixed in the next release or not as the developers dont provide ETAs for every bug, if you keep an eye on the forum releases section any new bug fixes will be announced there
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  6. #6
    Junior Member
    Join Date
    Nov 2009
    Posts
    17

    Default

    I understand not being able to give an exact date as to when this was going to be fixed. It's now been almost 4 months since I reported it. I just downloaded the latest release and it's still not fixed.

    I'm guessing this is a pretty quick fix and does not involve a big overhaul. Can you please update me on why this hasn't made it in yet?

    Thanks in advance.

  7. #7
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    What's the buyin for this tournament?
    Is it a freeroll or the buyin are "points" or a normal cash $ buyin?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    Junior Member
    Join Date
    Nov 2009
    Posts
    17

    Default

    You buy in with points

  9. #9
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    It's still on the programmer's to do list to add support for this.
    But I think it's low on his priority list to fix this, so I don't have an ETA when this will be fixed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Cereus HH not reading well
    By chokofrinitz in forum Manager General
    Replies: 4
    Last Post: 07-09-2010, 07:55 AM
  2. 7-2 games on cereus
    By GuiGui_88 in forum Manager General
    Replies: 4
    Last Post: 08-27-2009, 08:46 PM
  3. UB-Cereus
    By etant39 in forum Manager General
    Replies: 67
    Last Post: 04-23-2009, 02:38 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •