HEM not importing cash games today, tourny import fine.
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  1. #1
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    Default HEM not importing cash games today, tourny import fine.

    Yes, running as administrator and yes i just downloaded the beta.

    (very wary about running beta btw, last time it cost me several hundred due to it crashing FTP multiple times.)

  2. #2
    HM Support Patvs's Avatar
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    On which pokersite?
    Pokerclient's lobby language is in English?

    Do the cashgame hands result in import errors? Or they import just fine, but you just have no HUD?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Fulltilt poker, english

    No errors, no hud. I'm unsure if its actually finding the hands to import, or if its importing them fine.

    Guessing database is corrupt, how do I go about creating a new database/reimporting?

    Additionally, I am interested in using PT3 at the same time as HEM, can they share a database, and if so can you point me to a thread that covers this topic?

  4. #4
    HM Support netsrak's Avatar
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    To create a new database: FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database

    PT3 and HM can't use the same database only the same postgresql installation. If you install PT3 you need to use the same postgresql connection infos as used for HM (see database management), create a new database and reimport all your hands. You should find them in the archive folder (default c:\hmarchive).

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