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  1. #1
    Junior Member
    Join Date
    May 2010

    Default HEM licensing question

    I have HEM on my old computer (dont use anymore) which I have recently updated to a laptop and put my 2nd license code on the laptop. My laptop keyboard has since crapped out and they required me to completely wipe my computer and now send it in to get fixed. So everything I had on the laptop is now gone, so when I eventually get it back and reinstall HEM will the 2nd license # still work for it since it is the same computer or how do I go about registering it again?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Amsterdam, the Netherlands


    we have launched a new online form for resetting your own serial codes.

    This can be use to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.

    Please go to Registration Home Page and signup with a new login name and password and then you can quickly add your serial code and reset it whenever you need to.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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