Zoom Hud on PS 1 hand behind
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  1. #1
    Junior Member
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    Sep 2008
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    Default Zoom Hud on PS 1 hand behind

    - I have the latest update (17 Dec)
    - I have everything running as administator
    - My PS account is in English etc.

    Still, my hud is constantly 1 hand behind. Please help me.

  2. #2
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    Eridani 40
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    22,519

    Default

    Along with all described you have to do this
    - HUD Options > additional hud filters > filter by limits > [x] include hands from other limits,
    and [x] mix ftp rush and non rush stats
    - preferred seat is set in HM1 HUD Options > Seating Preferences
    - Stars hero name is set under HUD Options > Set Hero Name
    - prefetch off in HUD Options > Site Options

  3. #3
    Junior Member
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    Sep 2008
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    Default

    I have followed the complete article about Zoom, so had already done that aswell. No change

  4. #4
    Holdem Manager Support Sarek's Avatar
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    Please email to support@holdemmanager.com to arrange TV session

  5. #5
    Junior Member
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    May 2009
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    26

    Default

    Have the same problem...started today after PS client updated... tryed everything u described above

  6. #6
    Junior Member
    Join Date
    Apr 2011
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    19

    Default

    Same thing here... Already did all the thing Sarek told to do.
    Hud working at zoom just like if it was a normal table.
    Also before this update Hero stats were not shown... Now they are.

  7. #7
    Junior Member
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    May 2009
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    26

    Default

    just did backup for Pokerstars client...all works fine....but u wil fix it,right ?

  8. #8
    Junior Member
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    Apr 2011
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    Default

    Quote Originally Posted by superkot View Post
    just did backup for Pokerstars client...all works fine....but u wil fix it,right ?
    Same here... It worked fine with backup

  9. #9
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Close PokerStars.
    Close HM1.

    Update to: http://www.holdemmanager.com/Downloa..._17Dec2012.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #10
    Junior Member
    Join Date
    May 2009
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    26

    Default

    As we write above we did installed this update- problem doesnot solved

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