cant use my new license
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default cant use my new license

    hi!

    i have purchased a new HM PRO key besause i some kind of fucked up my old one. But now it always asks me for choosing PC#1 or PC#2 and i cant just type in my new key!!

    i already tried to empty the "shared licenses" folder and i looked for holdemmanager.exe.ldat.

    but the folder is empty and the other one does not exist.

    i already updated to the beta but it doesnt change anything.

    please help me ive got a valid license recently bought for 90$ and i want to use it!

    thank you in advance

    mucho69





    License Failure Details
    --------------------------------------------------
    9/10/2010 10:45:11 AM
    cw
    --------------------------------------------------

    A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

    DETAILS

    No licenses found in the suggestion cache.

    No compiled licenses found.

    No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

    No licenses found in C:\ProgramData\XHEO INC\SharedLicenses.

    Could not validate license "Small Stakes Edition (SMS-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Professional Edition (PRO-)" in HoldemManager.
    Serial number not provided.

    Could not validate license "Small Stakes HE/OM (xxx)" in HoldemManager.
    Cannot validate license at server.
    Could not perform validation request: VALIDATE.

    Stopped looking for additional licenses.

    System Info
    --------------------------------------------------

    Timestamp: 2010-09-10T10:45:11 / 2010-09-10T12:45:11
    Entry Assembly: HoldemManager, Version=1.11.4.2602, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
    Platform: Windows Vista Media Center 64-bit [6.1 Build 7600]
    OS Version: 6.1.7600.0
    CLR Version: 2.0.50727.4952
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: CFWPW-HP4VX-VRVS3-9TW99-UGFU3-DV3S2

    Assemblies
    --------------------------------------------------

    Accessibility *
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

    DeployLX.Licensing.v3 *
    3.2.2000.0 / 3.2 R 3813 for .NET 2.0
    C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

    DevComponents.DotNetBar2 *
    8.3.0.0 / 8.3.0.0 for .NET
    C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

    HoldemManager *
    1.11.4.2602 / 1.11.4.2602 for .NET
    C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

    koebocqe *
    3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)


    mscorlib
    2.0.0.0 / 2.0 R 4952 for .NET 2.0
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

    System
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

    System.Configuration
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Drawing
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

    System.Web
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

    System.Web.Services
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

    System.Windows.Forms
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    System.Xml
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    I edited your key.

    Please try the following:
    1. Create a new text document in the Config folder and name it LicDebug.txt
    2. Open HM and register the program
    3. Close HM and delete the LicDebug.txt file

Similar Threads

  1. Second license
    By Lexazan in forum Manager General
    Replies: 1
    Last Post: 05-07-2010, 09:28 AM
  2. About license
    By eXsh0p in forum Manager General
    Replies: 2
    Last Post: 11-12-2009, 03:34 PM
  3. Where is the License
    By devilishd_sa in forum Manager General
    Replies: 2
    Last Post: 09-16-2009, 11:29 AM
  4. License
    By slr001 in forum Manager General
    Replies: 3
    Last Post: 07-10-2009, 06:15 PM
  5. 3rd license
    By luckylucky in forum Manager General
    Replies: 1
    Last Post: 02-08-2009, 11:37 AM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •