HEM won't start at all
when the loading screen appears it says i have an unregistered version. I then click the active online button that appears and it says that I am unable to connect to the server. HEM worked fine for me two days ago and has been working without error for over a year.
Please update to the latest beta - http://www.holdemmanager.com/downloa...11.05_Beta.exe
read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
just did that, i'm getting the same exact error =/
i sent you a PM with the error details. if you need my serial # or w/e just let me know.
Last edited by KidDelicious; 09-10-2010 at 02:58 PM.
i've uninstalled everything completely and reinstalled and i'm still getting the unable to connect to remote server error....
nevermind the above posts, i fixed it. I had a virus on my computer earlier that set my explorer connection to use a proxy. i just unchecked the box and it works now. =)
how did you figure out that you were connected through a proxy?
I am having the same problem as you and might have the same virus?
If you get a HTTP 407 error (or something like that) in your reg.log file it's caused by the proxy server.
To check your proxy settings: control panel--> internet options--> connections--> lan settings
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
I'm having the same problem and can't run hem or any other program that requires admin permission? I think for windows vista. I'm guessing a virus is the problem. How do I fix this?
If you have a virus on your system the safest solution is a new windows installation on a freshly formatted harddisk.
Posting Permissions
Reply With Quote