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  1. #1
    Junior Member
    Join Date
    Jan 2010
    Posts
    9

    Default *help* Problems with HUD and replaying hands in entraction network

    First, i apolagize for my poor english, try to bear with me.

    So, to setup the entraction auto-import folder i changed the default handhistory folder to somewhere easier to find, cuz the default HH folder was inside some hidden folders and i couldn't find them in the explorer... the problem might lie there, although i dont think so.

    The thing is, the HUD doesnt refresh my own stats, but it refreshes the villain's stats, and when i try to replay a hand in Holdem Manager the following message appears: "An error occured while replaying this hand. The hand has been saved to your clipboard. Please email support@holdemmanager.com and press ctrl-V to paste the hand that caused the error into the email." After i press OK the replayer pops up but i cant replay the hand and the same message appears when i try to move forward in the hand.

    When I press the table stats to see some hands, my own cards aren't shown.

    Can someone please help me?

    Thanks in advance.

    JorgeNevada

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,335

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloa...11.05_Beta.exe


    1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
    2) Close HM and the Table Manager.
    3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
    4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
    5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

    Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

    Make sure you follow the directions exactly.

    Pick the table name in the table finder window to highlight it

    Left-click and drag the red X to that table window

    Click OK


    ----


    Also in Windows Control Panel--> language & region settings--> set your date format settings to M/d/yyyy (and NOT to d/M/yyyy)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  3. #3
    Junior Member
    Join Date
    Jan 2010
    Posts
    9

    Default

    Problem solved, thanks!

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