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  1. #1
    Junior Member
    Join Date
    Aug 2010
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    Default Pokerstars Tourney finish and field sizes wrong

    When I look at my tourney results on PS, all the fiels sizes and often my finish position are incorrect. No problem with results on FT.

    Any others have this problem? Is there a fix?

  2. #2
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    25,519

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    You have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
    and import the data from the mail: FAQ - Hold'em Manager Poker Tracking Software :: Import Emailed Hand Histories

    Then import them manually to HM.

  3. #3
    Member
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    Oct 2009
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    Bolton UK
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    45

    Default

    Is there an alternative way? b/c i have 700+ games that i would like to import from PS, but they will only send u the latest 200

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Email Stars: request a FULL SUMMARY report of every SNG and every MTT you've EVER played.

    And they'll sent you a HTML file (one for SNGs... and one for MTTs) you can import into HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Aug 2010
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    7

    Default

    I requested the complete MTT and SNG histories from PS... do I then copy the data into a txt file and import files into HM (followed link from Netsrak)? I tried this but it didn't work, then it occured to me that I don't have 'heroes' setup and use multiple sites - is this the reason it isn't working?

  6. #6
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    Default

    Which format has the file you received. If its a html attachment save it and import it directly via import file.

  7. #7
    Junior Member
    Join Date
    Aug 2010
    Posts
    7

    Default

    Yeah, HTML got it now thanks.

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