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Thread: Betfair ongame

  1. #1
    Member
    Join Date
    Oct 2008
    Posts
    42

    Default Betfair ongame

    I recently set up auto import folder for betfair on the ongame network. My HUD doesn't work. Hands are showing in reports.

    I use version 1.11.04 of Holdem Manager

    On Betfair (Ongame)

    Auto Import finds hands

    Hand History files show up in the correct Folder on PC.
    C:\Documents and Settings\Brendan\Local Settings\Application Data\P5\Betfair\handhistory

    Table Finder cannot find any unattached hands

    HH's are written in English

    my OS is windows XP

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate


    1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
    2) Close HM and the Table Manager.
    3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
    4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
    5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

    Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

    Make sure you follow the directions exactly.

    Pick the table name in the table finder window to highlight it

    Left-click and drag the red X to that table window

    Click OK


    If you still cant get it to work:

    Please reproduce the problem and post a screen shot - Capture]Graphics Software, General Graphics Tutorials - HowTos a Screen Shot of your Desktop or the Active Window in Windows

    with the following:

    1) The table manager
    2) The tables (including one with no stats)
    3) The ...handhistory\screenname folder.
    4) The "\rvg software\holdem manager\importing\hud data" folder AND the '\hem data' folder.

    Please make 3 and 4 the detailed view with the dates and file sizes etc.

    To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.


    Please attach your holdemmanager.config file from C:\Program Files(x86)\RVG Software\Holdem Manager\Config. If your extensions are off you'll just see a file called holdemmanager.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Oct 2008
    Posts
    42

    Default

    Thank you, the first 1 - 5 steps sorted it.

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