Table manager not running and no hud stat
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  1. #1
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    Default Table manager not running and no hud stat

    Hi
    I play on pokerstars.

    Recently after the stars update, when I start HEM , hands importing are working well but the table manager is no longer running like it previously did and hud stas do not appear on the table.

    I am using the latest version 1.11.04
    What should I do , thanks.

  2. #2
    HM Support Patvs's Avatar
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    save your HUD (by exporting it)
    --> run the full 93 mb installer again (don't reinstall SQL) and create a NEW database
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Quote Originally Posted by Patvs View Post
    save your HUD (by exporting it)
    --> run the full 93 mb installer again (don't reinstall SQL) and create a NEW database
    I have done the above things, but the problem still exists, the table manager just didn't open and no hud stats appeared on the table while hand importing
    were doing well.
    What should I do , thanks.

  4. #4
    HM Support Patvs's Avatar
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    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Also add exceptions to the windows firewall for those files, even if it is off.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Also add exceptions to the windows firewall for those files, even if it is off.
    Yes, dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe have already been selected as "Run as admin" and I have already added expections to the windows firewall but it still doesn't help.

  6. #6
    HM Support netsrak's Avatar
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    Does the tablemanager (hmhud.exe) start if you manually start it by double clicking on hmhud.exe?

  7. #7
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    Quote Originally Posted by netsrak View Post
    Does the tablemanager (hmhud.exe) start if you manually start it by double clicking on hmhud.exe?
    No it doesn't start even I double clicked it.

  8. #8
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    Hey!
    Stars automaticlly delated all personal setting in lobby.
    Check if saveing the hands history is marked.

  9. #9
    HM Support netsrak's Avatar
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    please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work

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