Rush tables: HUD doesnt update occasionally (specific to a player at the table?)

[jwslug]

My Rush HUD works perfectly (I play 2 tables at a time) except....

Occasionally, the HUD doesn't update for anyone at the table for a hand (the next hand things are back to normal)..in other words the HUD from the previous hand is still at the table. There is one way that this is definitely reproducable: If "Any_Two_Cards74" is playing at the table the HUD will definitely not update for that hand. That screen name overflows the space in the FT icon but so do other names and they seem to work fine. The same problem occurs at other times, but I am not sure yet if it is triggered by other specfic names or not. It certainly does happen when there is not a long name at the table.

I have tried OCR and all three screen scrape methods and the same thing happens. I have updated to 1.11.04B.

[Patvs]

For rush:

1) The tables need to be sized appropriately. (600 – 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.
2) Make sure your HUD doesn’t overlap names on the table. We’re using a screen scrape method for various reasons and the names must be visible so we can read them. Also go to FTP Lobby > Languages > Language Options and make sure they are set to English
3) Most performance issues can be resolved by changing the table window size even by a small amount.See #1 and make sure you have the rush update installed http://www.holdemmanager.com/downloads/HmUpdateRush.exe
4) Make sure English is selected in the Languages menu in the full tilt lobby
5) http://forums.holdemmanager.com/127379-post119.html
6) Test the Hud out on a normal table first to verify its working
7) Don’t use any Aero or other windows themes, change it to the default xp/vistawin7 theme
XP Windows XP: Use Windows XP in "Classic view"
Vista Change the desktop theme
Win7
Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods

8) Turn Cleartype Off
9) Vista How to Turn Off ClearType in Windows Vista
10) Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides
8) Turn Avatars off in Full Tilt go to Options and untick Avatars

9) Switch between Classic and Racetrack in FT by going to Options > Table View

11) If you are using graphics mods you need to restore the default FTP graphics.
FTP Graphics Restore

You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

12) Reduce number of tables
13) Please give HoldemManager Administrator rights –
1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) 2) Rightclick the HoldemManager.exe and choose “Properties”.
3) 3) Go to the Compatibility Tab and select “Run this program as an Administrator”.
4) 4) Do the same for HMHud.exe and DBControlPanel.exe