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  1. #1
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    Default rush hands being imported in wrong category

    all my rush hands are being imported under regular stakes, not rush. how can i fix this? i am running the latest version of hem.

  2. #2
    HM Support netsrak's Avatar
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    Are you importing the hands while you are playing or did you get the handhistories from support (where this is a known bug at the moment)?
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  3. #3
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    Quote Originally Posted by netsrak View Post
    Are you importing the hands while you are playing or did you get the handhistories from support (where this is a known bug at the moment)?
    ahh so its a bug? yes, im getting them from full tilt hand history (beta), under 'my promotions.' so you think i should import them maybe like next week? does FT know about this bug? thanks.

  4. #4
    HM Support netsrak's Avatar
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    FTP uses different formats for the handhistory files while playing and the handhistory (Beta) tool.
    This is something we will fix on our side with 1.11.04. But you will need to delete and reimport the hands when we have fixed it.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  5. #5
    Junior Member
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    Quote Originally Posted by netsrak View Post
    FTP uses different formats for the handhistory files while playing and the handhistory (Beta) tool.
    This is something we will fix on our side with 1.11.04. But you will need to delete and reimport the hands when we have fixed it.
    thanks! when does .04 come out?

  6. #6
    HM Support netsrak's Avatar
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    We have a prerelease here: http://forums.holdemmanager.com/rele...ates-here.html

    but i'm not sure whether this issue already is fixed.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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