HEM not recording husng results
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  1. #1
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    Default HEM not recording husng results

    I'm playing the turbo husngs, the hem on my desktop is not recording any results, however when I click the data view tab I see that the data for each sng is there.
    When I play on my laptop, the hem there records the results fine.
    They're both updated to the newest versions.
    Any sugggestions? Thanks.

  2. #2
    HM Support netsrak's Avatar
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    Which pokersite?

    Both installations HM version 1.11.02b?

  3. #3
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    Quote Originally Posted by netsrak View Post
    Which pokersite?

    Both installations HM version 1.11.02b?
    Pokerstars $6.25 husng turbos, yes latest version.

  4. #4
    Tech Support Manager morny's Avatar
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    please email the hands to support@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
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    Also getting this (sort of). If I lose everything is fine. If I win HEM doesn't detect game has finished and therefore shows no result. Didn't used to happen like this a few weeks ago.

    Again it's just Stars. Games I play on iPoker record all data correctly

  6. #6
    HM Support netsrak's Avatar
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    Are you using Tableninja?

  7. #7
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    Quote Originally Posted by netsrak View Post
    Are you using Tableninja?
    Not using any other 3rd party software. Used to use poker shortcuts, but not multi-tabling these days.

  8. #8
    Tech Support Manager morny's Avatar
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    Email the hands so and well look into it for you
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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