Reports & Session Tabs failing...
Results 1 to 8 of 8
  1. #1
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default Reports & Session Tabs failing...

    to display all imported hands.

    all hands imported (and i've reimported just to make sure they were recognised) are from stars 6m/fr games, it doesn't make sense to me why reports is missing a certain number of hands, and even less sense how sessions is also missing hands, but a different number. the missing hands seem to be random, but i noticed when it was missing a few key hands from sessinos etc..

    pls help


  2. #2
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
    Posts
    2,856

    Default

    ### 7515 & 6651...
    That's interesting. I'm not sure why they are different

    ### 9002...
    Perhaps some of the hands you imported were not ones that you played in ?
    For example: If you open a table at stars with 'prefetch' enabled you will get one observed hand imported, but it will not show in your sessions etc

    There is a 'bug' in the stars site the past 2 days - did some of your tables have no HUD ? Perhaps these hands don't show in the sessions etc
    http://forums.holdemmanager.com/hud-...signation.html

    Also have a look at this regarding filters & currency & game types
    FAQ - Hold'em Manager Poker Tracking Software :: Missing Hands or Inaccurate Reports

    ###
    Are you able to check the money compared with stars cashier ?

  3. #3
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default

    i imported the same hands onto another pc, and it displayed 8980/9002 in both reports, and sessions.

    - obviously its going to be a problem if the records i'm keeping are totally innacurate.. any other ideas on what action i can take?

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please wait for our next release.
    Then create a new database and import the hands again.

  5. #5
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default

    how do i go about creating a new database the quickest way exactly?

    eta on the latest release?

  6. #6

  7. #7
    Member
    Join Date
    Sep 2008
    Posts
    31

    Default

    Quote Originally Posted by netsrak View Post
    FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database

    The next release is scheduled for the next days.
    has there been a delay?

    i've been on a bit of a downswing, and would really like to be able to view all of my hands asap..

  8. #8
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Yep, we are still testing internally.
    If you may want to test a preview please mail support@holdemmanager.com with link to this thread and we can prepare a link for you later today or tomorrow.

Similar Threads

  1. Sorting in Reports/Hands/Sessions tabs
    By spiff21 in forum Releases
    Replies: 34
    Last Post: 07-22-2010, 04:26 AM
  2. Replies: 7
    Last Post: 03-10-2010, 07:59 PM
  3. session tabs question
    By dj1987 in forum Manager General
    Replies: 1
    Last Post: 01-03-2010, 07:01 PM
  4. Stats under the Reports tabs not displaying anything.
    By Eclipse86 in forum Manager General
    Replies: 1
    Last Post: 10-12-2009, 12:37 PM
  5. reports and session tabs...
    By Nasty_Suicide in forum Manager General
    Replies: 3
    Last Post: 06-24-2009, 11:59 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •