HoldemManager "Time" Bug
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  1. #1
    Junior Member
    Join Date
    Jul 2009
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    20

    Default HoldemManager "Time" Bug

    Please Help,

    I'm importing my tournament summaries and HM continues to import to much time played.

    I've checked the times in the DataView and everything seems to be correct in the HandHistories. For instance, If I take one tourney and look at the time of the first hand and subtract that from the time that the tourney ended it would equal the correct time that should be displayed.

    However the import shows a time much greater than that under the Time Column in the date view.

    For your information i import ins UTC time. Here is an example of what one of my tourney summaries would show.

    Tournament started 2010/06/23 5:21:33 UTC [2010/06/23 1:21:33 ET]
    Tournament finished 2010/06/23 6:13:53 UTC [2010/06/23 2:13:53 ET]
    Last edited by cneuy3; 07-01-2010 at 01:22 PM. Reason: additional info

  2. #2
    Junior Member
    Join Date
    Jul 2009
    Posts
    20

    Default

    Also, to add some new information.

    Any Tournament in which I finished either 1st or 2nd seems unaffected by the time multiplication.

    All other tourneys are affected and time gets added on
    Probably happens everytime i re-import the same tourney summary.

    So to clarify. "Time" bug happens to tourneys in which user does not finish 1st or 2nd.

  3. #3
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    20,888

    Default

    please email the hands and summaries to support@holdemmanager.net and also link to this thread and well look into this
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