HUD crashed, No more config's...
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  1. #1
    Junior Member
    Join Date
    May 2010
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    14

    Default HUD crashed, No more config's...

    Hello,

    my hud crashed, and since then I re-installed, and it is still not working (HEM and autoimport are working fine however)

    It seems like there are no more HUD configs... like they have been deleted or moved, where should these files be

    --there is no default config, and i ended up finding one of my configs, and it told me there was an error
    Last edited by tonytwotimes; 06-30-2010 at 12:40 AM.

  2. #2
    Senior Member _Loki_'s Avatar
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    Jul 2009
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    B/ham UK
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    2,856

    Default

    There's probably a simple fix, but I'm not sure which one

    However when HM crashed why did you reinstall ? Because you could not get HM to launch again after it crashed ? Or because it kept crashing ? Did you get any warning messages or error messages in windoze or HM before/during/after the crash ?

    The crashing can be caused sometimes by corrupt prefs.xml file or holdemmanager.config file - which makes sense from what you've said I guess

    There are many reasons for a crash though as you will see here:
    FAQ - Hold'em Manager Poker Tracking Software :: Crashing Problems With The Hud Or Holdem Manager

  3. #3
    Junior Member
    Join Date
    May 2010
    Posts
    14

    Default

    -I could still get HEM to run, the reason I re-installed is because i couldn't get the HUD/Table manager to work
    -Yes I got a warning message: 'unhandled exception has occured in your application'
    -as for the currupt prefs.xml or config files, i can't even seem to find these files in RVG software -> Holdem Manager. Could the program have crashed and somehow deleted a bunch of files



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  4. #4
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Hi,

    Looks like something got messed up.
    Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
    Please Uninstall Holdem Manager and reinstall it

    FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

    If your doing a clean reinstall you should consider the following.

    See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits on how to reset your code

    Finally Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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