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  1. #1
    Senior Member e306's Avatar
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    Default No stats on table when player has "/" in his nickname

    As you can see on the bottom left table, the HUD won't show any stats for the whole table, because one of the players has a "/" in his name. The entry in the database is probably also not correct (see right player search).


    i have the same problem with players and the german special character "ß" in their nickname.

  2. #2
    Senior Member e306's Avatar
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    Default

    oh, please move to "HUD Bugs"-Forum

  3. #3
    Holdem Manager Support & HUD Guru Mike chops's Avatar
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    Default

    Can you send a Stars hand history file with this guy to mlamb1@gmail.com

  4. #4
    Senior Member e306's Avatar
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    Default

    didnt find the HH with the guy above, but another player causes the same problem:

    Code:
    PokerStars Game #20991354324:  Hold'em No Limit ($0.50/$1.00) - 2008/10/07 0:00:46 ET
    Table 'Otila IV' 9-max Seat #4 is the button
    Seat 1: papa_kap/\o ($54.75 in chips) 
    Seat 2: Thornton77 ($15.85 in chips) 
    Seat 3: sage666 ($44.05 in chips) 
    Seat 4: KCW12 ($102.45 in chips) 
    Seat 5: caoqx ($136.30 in chips) 
    Seat 6: Landersp ($68.20 in chips) 
    Seat 7: fACEbasher ($143.60 in chips) 
    Seat 8: Austin3484 ($104.35 in chips) 
    Seat 9: jmjmcm ($19.40 in chips) 
    caoqx: posts small blind $0.50
    Landersp: posts big blind $1
    *** HOLE CARDS ***
    fACEbasher: folds 
    Austin3484: folds 
    jmjmcm: folds 
    papa_kap/\o: folds 
    Thornton77: folds 
    sage666: folds 
    KCW12: folds 
    caoqx: folds 
    Uncalled bet ($0.50) returned to Landersp
    Landersp collected $1 from pot
    Landersp: doesn't show hand 
    *** SUMMARY ***
    Total pot $1 | Rake $0 
    Seat 1: papa_kap/\o folded before Flop (didn't bet)
    Seat 2: Thornton77 folded before Flop (didn't bet)
    Seat 3: sage666 folded before Flop (didn't bet)
    Seat 4: KCW12 (button) folded before Flop (didn't bet)
    Seat 5: caoqx (small blind) folded before Flop
    Seat 6: Landersp (big blind) collected ($1)
    Seat 7: fACEbasher folded before Flop (didn't bet)
    Seat 8: Austin3484 folded before Flop (didn't bet)
    Seat 9: jmjmcm folded before Flop (didn't bet)
    His nickname in the HM-database: ("\" missing)

    Last edited by e306; 10-16-2008 at 12:00 PM.

  5. #5
    Holdem Manager Support & HUD Guru Mike chops's Avatar
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    Default

    Thanks guys. I found the problem and fwded it to Roy for fixing.

  6. #6
    Senior Member e306's Avatar
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    Default

    Quote Originally Posted by Mike chops View Post
    Thanks guys. I found the problem and fwded it to Roy for fixing.
    PUSH!

    still not fixed in newest beta!
    waiting for 5 weeks now.

  7. #7
    Al1
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    Senior Member Al1's Avatar
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    Quote Originally Posted by e306 View Post
    PUSH!

    still not fixed in newest beta!
    waiting for 5 weeks now.
    Sorry about this delay, I don't know what happens, I will re-escalate this issue to Roy.

  8. #8
    Mon
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    Default

    I've been reporting this problem since months

    http://208.109.95.123/forum/showthread.php?t=539

    http://208.109.95.123/forum/showpost...8&postcount=10

    But HM support keep saying me I'm the only one with this problem. Glad to see I'm not.

  9. #9
    Administrator morny's Avatar
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    Default

    Hi,

    This works fine for me with RC9 and imports exactly as seen. If your using version RC9 and it still dosent import then let me know. Mon i was away for a few days but i asked you to try a few things for me regarding regional settings, how did this go?
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  10. #10
    Administrator morny's Avatar
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    Also E306 can you post all your regional settings in Control Panel > Regional Settings & Language until i see if youve the same as Mon assuming your still having the problem
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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