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  1. #1
    Member
    Join Date
    Aug 2009
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    70

    Default tourney results wrong and not showing up on merge

    using windows 7, uac ok, latest update, hands importing and hud is working

    please advise,

    t

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    28,427

    Default

    Update: http://www.holdemmanager.com/Downloa..._09Aug2012.exe

    If Merge doesn't write the buyin info to the handhistory file (or doesn't include it to the name of the handhistory file) HoldemManager will be unable to detect the buyin info.

    Similarly some sites don't write 'how much you won' to the end of the handhistory file.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Member
    Join Date
    Aug 2009
    Posts
    70

    Default

    any idea when the next update with the fix will come out?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    28,427

    Default

    Read: Two Plus Two Poker Forums - View Single Post - CarbonPoker Version 6.1 Software - Update Post #1974

    The Merge issue is caused by the Merge software update where they changed the handhistory formatting.
    I have no eta when HM1 will be updated to support the new formatting.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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