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Thread: Not responding

  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    28

    Default Not responding

    I have tried several times today to open HEM and it goes to the screen that says "initializing database" then it won't go forward and says "not responding". Any suggestions?

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,472

    Default

    Seems like your Postgresql database service has a problem.

    Please try to restart your computer.

    If that doesn't help check this:
    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL
    FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall)
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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