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Thread: Errors on FTP

  1. #1
    Senior Member
    Join Date
    Mar 2009
    Posts
    245

    Default Errors on FTP

    Hi

    Ive noticed HEM is showing certain hands as losses when i actually won the hands ..

    When you go to session tab and scroll down the losing hands it has some names missing in the winner column and when i replay those hands it shows i actually won them .

    This is affecting my bb/100 hands !!

    Cant remember this happening before with HEM ... any suggestions ?

    Thanks

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
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    Ireland
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    20,887

    Default

    please email the hands to support@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
    Junior Member
    Join Date
    Mar 2010
    Posts
    3

    Default

    I have the same problem. It happens when I raise before the flop, the flop is checked to me, I bet and nobody calls. I have sent hand histories for this problem.

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