HUD Processing but not Popping Up

[a10fouru]

I am using 1.11.01. The hands are getting processed but the stats won't display at the tables. There is a check by the launch HUD with auto import. I am running Win 7 Premium...8GB RAM..quad core...etc.

I really need help with this. I have been without the HUD for almost two weeks because of this.

I play on both AP and Full Tilt.

[Gacil]

11.0a seems to be most suited to AP for the moment. Did you run that version or perhaps skip over it?

[a10fouru]

I tried installing 1.11.10a the same time as this original post. Still no change on either site. Please help. Is the HUD not popping up normal for Full Tilt? Is there another place I should check to be certain the configuration is set correctly and that it is not a missed setting?

[a10fouru]

I tried going back to 1.11.0. Still no good. Please help!!

Regards

[Gacil]

Ok, just to recap, your Hud isn't working on AP or FT?
Did both stop working at the same time?
Do you recall anything changing with your setup when it stopped working?

[a10fouru]

The HUD is not popping up on either site. Some hands are importing and some are not...I can't detect a pattern. Sometimes auto import does retreive them, other times, I have to manually force it (point the import folder). I deleted the auto-import folder and added it back (c:/program files (x86)/full tilt poker/handhistory/... and c:/poker application/absolute/handhistory). No good.

I just reinstalled to version 1.11.01a

I don't recall anything changing. Both did stop at the same time

[morny]

Hi, maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

Thanks
Morny
support@holdemmanager.com