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  1. #1
    Junior Member
    Join Date
    Jan 2009
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    5

    Default DONs at Ongame dont work?

    Hi HEMteam,

    i have problems importing DONs at Ongame.

    I play turbo DONs, try to import, but the finishpositions are not displayed, so that this games are displayed as a lost game.



    What do i have to change?

  2. #2
    Junior Member
    Join Date
    May 2010
    Posts
    6

    Default

    Quote Originally Posted by fabian1981 View Post
    Hi HEMteam,

    i have problems importing DONs at Ongame.

    I play turbo DONs, try to import, but the finishpositions are not displayed, so that this games are displayed as a lost game.



    What do i have to change?
    At me the same problem, already more than two months.
    Support does not hasten with elimination of this problem probably.

  3. #3
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    11,080

    Default

    Ongame don't write any information in HH about final place and money won in DONs.
    And don't provide summaries. Where HM have to find it?
    so you have to enter this info manually
    dbl-click tourney row in Dataview and edit
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #4
    Junior Member
    Join Date
    May 2010
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    6

    Default

    Quote Originally Posted by Sarek View Post
    Ongame don't write any information in HH about final place and money won in DONs.
    And don't provide summaries. Where HM have to find it?
    so you have to enter this info manually
    dbl-click tourney row in Dataview and edit
    I play on 100 tournaments in day, you suggest me manually all to correct? It is absurdity.

  5. #5
    Junior Member
    Join Date
    Jan 2009
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    5

    Default

    Quote Originally Posted by High View Post
    I play on 100 tournaments in day, you suggest me manually all to correct? It is absurdity.
    same here.

    I understand the difficulties but therefore i would appreciate even more if you could find an other solution

  6. #6
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Globalization
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    11,080
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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