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  1. #1
    Junior Member
    Join Date
    Apr 2010
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    4

    Default Windows 7 update HEM wont start

    I am running Windows 7 and after the update last night HEM will not start. I keep getting this Error. I have removed my anti virus and have attempted the stop and restart of the server. I have shut down and rebooted. I have attempted the sticky in the main forum by "morny". I do not know what else to do. Please assist. Thank you.
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  2. #2
    Banned
    Join Date
    Feb 2009
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    961

    Default

    Was this an update to Windows or to HM?

  3. #3
    Junior Member
    Join Date
    Apr 2010
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    4

    Default

    It was a windows update. I also updated HEM. Update also did the windows defender and firewall updates in the FAQ.

  4. #4
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
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    Globalization
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    15,112

    Default

    can't read error message
    what exactly it says?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
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    2,310

    Default

    Hi Sp

    I'm pretty sure your error message reads :-
    "Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host"

    This will fix you up or lead you along the right path - you will see your error message in there...

    http://faq.holdemmanager.com/questio...rt+PostgreSQL+

    ######
    Incidentally...
    You did the firewall & Defender updates in the FAQ ? What do you mean by this ? If you look at the above FAQ at the bottom it links to other FAQ's that address exactly those areas

  6. #6
    Junior Member
    Join Date
    Apr 2010
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    Default

    Thank you Loki. It was the local system account. I appreciate the help. What I meant by the firewall and defenser updates was there are links in the bottom of the page for those areas and that I had gone to those pages and followed the instructions there.So for the confusion was frustrated and unable to get anywhere. Appreciate all the help guys.

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