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  1. #1
    Junior Member
    Join Date
    Mar 2009
    Posts
    14

    Default Can not register HEM

    I just reinstalled Windows 7 on my computer, before which HEM worked perfectly. Now I can't register it back onto my desktop.

    When I open HEM (as administrator) I get this every time, I have UAC turned off:



    I hit authorize and get this:



    I emailed support, and I believe I have followed all the steps listed, including uninstalling/reinstalling with Revo Uninstaller. I asked if we could do a teamviewer session, but the support guy said he'd be busy for the next few days. I'd like to get HEM back up as soon as possible, so any help would be awesome. Thanks.

  2. #2
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Globalization
    Posts
    13,650

    Default

    try this:
    * go to ...\holdemmanager\config folder
    * create there an empty text file and name it "LicDebug.txt" (without quotes but exactly with these capital letters)
    * start HM and activate it
    * close HM and delete this file
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  3. #3
    Junior Member
    Join Date
    Mar 2009
    Posts
    14

    Default

    Quote Originally Posted by Sarek View Post
    try this:
    * go to ...\holdemmanager\config folder
    * create there an empty text file and name it "LicDebug.txt" (without quotes but exactly with these capital letters)
    * start HM and activate it
    * close HM and delete this file
    Thanks, this worked. Had tried it before, but guess I messed up.

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