Import Hands problem
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  1. #1
    Member
    Join Date
    Jul 2009
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    40

    Default Import Hands problem

    I'm having problem with my HEM right now.

    He's not importing the sessions im playing right now, I didn't touch nothing everything was working fine earlier , I just don't see any new sessions in my reports/session tab.

    When my HUD is loaded on the table if I click 2 times on a hud player there's always 0 hands with 0 data.

    thx

  2. #2
    Senior Member
    Join Date
    Sep 2008
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    155

    Default

    Quote Originally Posted by jeanchris View Post
    I'm having problem with my HEM right now.

    He's not importing the sessions im playing right now, I didn't touch nothing everything was working fine earlier , I just don't see any new sessions in my reports/session tab.

    When my HUD is loaded on the table if I click 2 times on a hud player there's always 0 hands with 0 data.

    thx
    did you update to 1.11? because Im having the same problem with AP.

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    Having same issue. It occured at 12pm EST I believe. AP changed soemthing with their HH I think.

    It appears they added a letter to the game # so it is C37634764 instead of just 346794898
    Last edited by peten2toms; 05-11-2010 at 02:18 AM.

  4. #4
    Junior Member
    Join Date
    May 2010
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    17

    Default

    Same here. Import errors for all hands after 12.

  5. #5
    Junior Member
    Join Date
    May 2010
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    17

    Default

    I went through and deleted all the C's and the hands imported. Can we get a quicker fix on this?

  6. #6
    Member
    Join Date
    Jul 2009
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    Default

    yeah exact same thing! i'm playing on AP too and I have the last update

    Waiting for an update I guess?

  7. #7
    Junior Member
    Join Date
    May 2010
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    17

    Default

    I dunno wtf is going on but 4 diff. tables HHs disappeared as I was changing the C's. How can we retrieve the HHs? Where did they go?

  8. #8
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please zip and mail some sample original handhistory files with link to this thread and explanation to support@holdemmanager.net and we will have a look into it.

  9. #9
    Junior Member
    Join Date
    Dec 2008
    Posts
    27

    Default

    i play on ub, i have the exact same problem.

  10. #10
    Junior Member
    Join Date
    Nov 2008
    Posts
    7

    Default

    HH's sent.

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