WTF i bought it.
Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    11

    Default WTF i bought it.

    opened up my holdem manger and it told that my trail verision was over, but i bought the software. What do i have to do?? any help please and thank you!!

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Did you receive a key via mail?

    Click on activate/register on the start screen and enter it.

  3. #3
    Junior Member
    Join Date
    Nov 2009
    Posts
    11

    Default

    yea i've done this i've been using HM for about 3 months or so. whne i click on the activasion thing it say it registers then click ok to continue i do this and it brings to to a screen that say licence not found.

  4. #4
    Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default

    I have the same problem. It says the trial version is over and want me to register it. I have been using my registrered version for over a year without any problems. Can someone help me with this, please!

    EDIT: Registrered it again and now it is working. Why did this happen?
    Last edited by MerC; 05-09-2010 at 05:52 AM. Reason: .

  5. #5
    Junior Member
    Join Date
    May 2010
    Posts
    2

    Default

    Same Problem here, couldnt fix it with another registration.

    Need a solution asap, majors starting today!

  6. #6
    Junior Member
    Join Date
    May 2010
    Posts
    2

    Default

    still no solution huh?

  7. #7
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Hi,

    Please email me the reg.log file from C:/Program Files/RVGSoftware/HoldemManager/log folder and ill see whats going on
    support@holdemmanager.com

    If your in a hurry you could try these solutions in the meantime

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

    Next, we need to enable the option to see Hidden Files: How to see hidden files in Windows
    Problems Registering Holdem Manager:

    1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

    2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

    If that doesnt work please try this:

    1. Create a new text document in the Config folder and name it LicDebug.txt
    2. Open HM and register
    3. Close HM and delete the LicDebug.txt file
    4. FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager I Can't Activate & Register Holdem Manager (check the proxy settings)
    5. FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

Similar Threads

  1. just bought HEM
    By ranmachan in forum Manager General
    Replies: 1
    Last Post: 10-15-2009, 06:45 PM
  2. I bought HM and then...
    By RXT in forum Manager General
    Replies: 1
    Last Post: 08-11-2009, 08:50 AM
  3. Just bought
    By Guardian in forum Manager General
    Replies: 2
    Last Post: 07-13-2009, 12:34 PM
  4. I just bought HM PRO...
    By ScreenBeat in forum Manager General
    Replies: 3
    Last Post: 07-09-2009, 04:50 PM
  5. just bought HEM, Using on Mac
    By fraabru in forum Manager General
    Replies: 1
    Last Post: 04-20-2009, 09:28 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •