HM not working at BETSAFE

[HugoDrax]

Hi! suddenly my HM does not recognize the tables and its not working at BETSAFE. WHat can i do?

[morny]

Please install the latest version: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe and try using the table finder

FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Configuring Table Finder to Show HUD

If the problem persists delete the exeNames.txt file from C:/Program Files/RVGSoftware/HoldemManager/Config folder and then try the table finder again and it should work

[HugoDrax]

Hi1 i have done all you told me and its not working. I have contacted Fozzy in order to help me in teamviewer but he is not online. Can someone help me as soon as possible?

[morny]

Hi,

Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

Thanks
Morny
support@holdemmanager.com

[HugoDrax]

I have just sent you an email withj password and ID of teamviewer

[HugoDrax]

Anybody there?

[HugoDrax]

Mornyyyyyyyy

[morny]

Yes ill be doing Teamviewer sessions in about 30-45 mins, if someone else didnt already look after you by then ill connect to you and help you out

[HugoDrax]

ok!