Tracker shows different winning - RUSH
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  1. #1
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    Default Tracker shows different winning - RUSH

    Hello
    Why my tracker shows me different value of winnings after session?
    I checked my cashier and was suprised that there is big difference.

    Is it normal that he missed some hands/spots?

    When i play "normal" tables everything is ok.

    I've got lastes update, got Windows 7.

    plz help

  2. #2
    HM Support netsrak's Avatar
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    For the Rush tables FTP doesn't write handhistories for the hands where you quick fold. If you do this in the blinds the winnings can differ.

  3. #3
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    Mail from FTP support

    "Thank you for contacting Full Tilt Poker Support.

    I can confirm that Full Tilt Poker will write all of your quick folded hands to file.

    I hope this clarifies your query."

    So FTP track ALL hands, so that this must be HM bug.
    Last edited by herek; 05-07-2010 at 03:43 PM.

  4. #4
    Tech Support Manager morny's Avatar
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    Please please email the hands to support@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
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    Which hands? I don't know what hands tracker didn't get from hh.
    I only noticed differences at amount of $ won showed by HM from cashier

  6. #6
    Tech Support Manager morny's Avatar
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    Just send me all the hands for the session you noticed the difference. If some hands werent imported i will get hh errors and i can see if that was the problem
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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