Players Stats not updating

[Lord Baldrick]

Hi there HM

I have just played a couple of sessions during which the stats of my opposition did not update on the HUD. A quick chekc of one player also fails to bring up their stats in HM. My stats appeared to be updating.

Any ideas?

The tables I was playing were $5/10 PLO Cap. I have just downloaded the latest version of HM and I can now find the sessions played. However, they are marked as some sort of combination of $5/10 Cap PLO and $10/20 Limit??

Cheers

LB

[fozzy71]

I think this is a known issue, that is being worked on, but lets try to duplicate the problem, if we can. Can you try to import your recent hands from the archive into a fresh DB, now that you have updated, to duplicate the import problem?


*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips


If you have the same import errors in the new DB, Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com