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  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    24

    Default HEM not saving the results right

    so, a few days ago after I formated my HD and backup/restored my database
    since then my hold'em manager isn't working properly
    the hud and the stats are ok, but the winnings are completely messed up in the manager, not sure if there are missing hands or something but I guess not

    I play on Pokerstars and Boss media, so couldn't be site related
    and I'm using the last 1.10.06a

    helpz

  2. #2
    Junior Member
    Join Date
    Feb 2009
    Posts
    24

    Default

    one thing to note is that the Pop up when I'm playing is showing the right results

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,472

    Default

    How did you restore your database?
    It is very important to create an empty database via pgadmin and restore the backup into this.

    If you created a database via Holdemmanager and restored into this database you will get problems like the ones you have.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  4. #4
    Junior Member
    Join Date
    Feb 2009
    Posts
    24

    Default

    I made the whole process via pgadmin
    backup and restore

    also, isn't importing hands from HHdealer
    it says ''import error'' to every hand

  5. #5
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,036

    Default

    Yeah sounds like the database is corrupt so, either the database was already corrupt before you restored it or the restore wasnt completely successful and it caused the corruption so try once more following this FAQ to restore the database FAQ - Hold'em Manager Poker Tracking Software :: Backup & Restore Database and follow it exactly, if that doesnt work do you have access to the old database to try and export the hands or do you have access to the HMarchive
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