iPoker: HUD shows mucked cards in wrong position

[hmf_1]

Hi!

After choosing my preferred seat on iPoker the HUD shows mucked holecards sometimes in the wrong position.

Lars

[netsrak]

What do you mean with sometimes?

It may be necessary to arrange the mucked cards with the right mouse key and save this via table manager -> file -> save positions.

[hmf_1]

What do you mean with sometimes?

It may be necessary to arrange the mucked cards with the right mouse key and save this via table manager -> file -> save positions.

Thats what i did and it didn't help.
Sometimes means "most of the time". And it's not always "2 to the right" or "1 to the left" - it's always different on different tables. (Sry. Wish I could explain better)

Stats are on right position though.

EDIT: Can anybody tell me where on a 6max iPoker table the "22" should be when arranging the mucked cards via "Table Preferences" -> "Card and Alignment Edit"?

[netsrak]

Can you please try it with site options->ipoker-> attempt to .. all switched off?

If that doesn't help we need to have a deeper look into it.
Please post some screenshots of the table, your settings and the table manager.

[morny]

Ive checked ipoker mucked cards and its working fine for me.

First of all make sure you have preferred seating setup correctly
FAQ - Hold'em Manager Poker Tracking Software :: Setup Auto Center Preferred Seating for Ipoker

Then setup mucked card alignment like in this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Mucked Cards are Not Correctly Aligned and regardless of whether you play HU or 6max or Full Ring open an almost full 10 max table and set it up as shown in the screenshot below, then once thats done it should automatically work on all limits.

[hmf_1]

What do you mean with sometimes?

At some tables it works and at other tables it dosn't. I can't figure out why. It drives me nuts! I'm playing 6max only so all table are of the same kind.

To demonstrate I made a video of me playing 3 table on TitanPoker.

• 01:24 upper rigt table: mucked cards are in the right position
• 02:11 bottom left table: mucked cards are in wrong position
• 02:34: I start showing some of my settings
• 03:21 bottom right table: mucked cards are in wrong position

PLEASE HELP.

[netsrak]

The video is not available.

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

[hmf_1]

Hmm, I've just downloaded the video by myself - it works for me.

But I've send an EMail to requested a Teamviewer session also.

[ash0803]

I can confirm this happens to me as well. The mucked cards are never in the right places and always randomly off. I have reported this before but no help has been received.

[hmf_1]

I can confirm this happens to me as well. The mucked cards are never in the right places and always randomly off. I have reported this before but no help has been received.

I didn't say never. At some tables it works fine like it's shown in the video.

Now waiting for the Teamviewer session to solve the problem ...