Rush Hud Not Working! Help!!
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  1. #1
    Junior Member
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    Default Rush Hud Not Working! Help!!

    I am having problems when playing rush! There is no HUD coming up at all but when i play on normal tables it comes up and works perfectly!

    I have followed all the instructions but still not working!

    Only thing that happens is 1 stats box shows up on 1 of the tables (playing 4) but it is all empty!

    Help please!!!!

  2. #2
    HM Support Patvs's Avatar
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    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.


    Also try creating a NEW database.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Hi.

    I tried all of the above and still no joy. Now on 1 of the tables there is 4 empty boxes but i cannot click on them or move them.

    Don't know if this is any help but table manager is only detecting 1 of the tables.

    Any other suggestions?

  4. #4
    Tech Support Manager morny's Avatar
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    Can you also set full tilt to run as administrator and restart and see if it fixes the problem
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  5. #5
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    Just tried that and again no joy :-(

    Table manager is now finding all 4 tables but it is saying 0/6 players at all of them?

    Dont know if that helps at all?

  6. #6
    Tech Support Manager morny's Avatar
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    Hi,

    Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

    When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

    Thanks
    Morny
    support@holdemmanager.com
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  7. #7
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    i had the same problem today!
    i tried to update from 1.10.04 to 1.10.06,Problem remain
    Last edited by bingo_dog; 04-25-2010 at 11:28 AM.

  8. #8
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by bingo_dog View Post
    i had the same problem today!
    i tried to update from 1.10.04 to 1.10.06,Problem remain
    Please start a new thread of your own. Then reproduce the problem and post a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows

    with the following:

    1) The table manager
    2) The tables (including one with no stats)
    3) The ...handhistory\screenname folder.
    4) The "\rvg software\holdem manager\importing\hud data" folder AND the '\hem data' folder. Please Zip these 2 folders and email it, with a link to this thread, to support@holdemmanager.com


    Please make 3 and 4 the detailed view with the dates and file sizes etc.

    To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

  9. #9
    Junior Member
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    Hey Morny I've emailed you the teamviewer info

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