HUD is not working properly on Cereus on the new update
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  1. #1
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    Default HUD is not working properly on Cereus on the new update

    the HUD details on the player are working properly on 9 and 6 max tables when they are filled (I wasnt at a 9 max table that wasnt full)

    Whenever a 6 max table is not full (2 through 5 players seated) the location of the hud details end up in different spots then they should be

  2. #2
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  3. #3
    HM Support netsrak's Avatar
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    Are you playing with preferred seating? Does it work without this feature?

  4. #4
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    I have never messed with any of the preferred seating defaults on the program. Cereus always puts you in a certain seat (at least visibly) and I've used holdem manager for years and have never had this problem with the HUD while playing on UltimateBet until the most recent update... so something must've happened on the latest update

  5. #5
    Tech Support Manager morny's Avatar
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    If your using auto centre you should have it configured in Hud Options > Seating Preferences

    Can you confirm you have this setup first before we troubleshoot any further
    http://faq.holdemmanager.com/questio...ferred+Seating
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  6. #6
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    i just have the default as its always had on there throughout all the versions (seat 3) and ive never had any problems before this update

  7. #7
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    seat 3 for 6 max that is

  8. #8
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by benstunner View Post
    seat 3 for 6 max that is
    I use seat 4 in my HM HUD Options > Seating Preferences.


    Did you also set your seat in the UB Options > My Favorite Seat? I am not sure if it really does anything anymore, now that it is on Cereus, but it cant hurt.

    I was unable to duplicate it on my PC.


  9. #9
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    i tested seat 4 and that scrambled things up even worse. the default seat is seat 3 and that has always worked fine for me. UB always puts me in seat 3 visibly on the table (right in the center at the bottom)

    something obviously got messed up in the new update. i didnt change any settings and i never had this problem before and when the table is filled theres no problems with my hud.

    i just messed around with it more and i noticed on my table manager that it is viewing 6 max tables that are not full as 4 max tables and no matter where i put my preferred seat under seating preferences the hud comes up messed up until the table fills

    again i changed no settings and my 6 handed tables that are short handed HUD was never messed up until this recent update

  10. #10
    Tech Support Manager morny's Avatar
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    Hi,

    Please email me and we can do a teamviewer session, just download teamviewer from TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet and let me know a suitable time GMT in advance. Teamviewer allows me to access your computer to fix the problem.

    When we agree a suitable time you just need to send me the ID and password that Teamviewer creates to get access to your PC

    Thanks
    Morny

    support@holdemmanager.com
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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