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Thread: Newb Needs Help

  1. #1
    Junior Member
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    Default Newb Needs Help

    I have successfully purchased and installed Hold Em Manager. I am having problems though now importing my hand histories, I think.. This is the screen I get to and I tried to follow the instructions but having a hard time going through with the instructions... FAQ - Hold'em Manager Poker Tracking Software :: Setting Up Auto Import Folders But honestly, I might need to go back and correct the 4th step down... FAQ - Hold'em Manager Poker Tracking Software :: Holdem Manager Quick Start Guide . Please help me get this set up before FTOPS! Thanks.

  2. #2
    HM Support netsrak's Avatar
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    Default

    * Please try updating to the latest version 1.10.06 from the link in my signature.

    * Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

    * If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
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    Default Hey

    How do I "run windows explorer and get to the holdem installation" ? I apologize for my donkiness w/ this, I am a ratard when it comes to computers.

  4. #4
    Junior Member
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    Default Hey

    I have got FTP working correctly I believe. Now I'm not sure how to manually add Pokerstars...even after looking at the FAQ's telling me how?
    Last edited by tnhooper45; 04-21-2010 at 06:55 PM. Reason: forgot something

  5. #5

  6. #6
    Junior Member
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    Default Hey Again

    Ok I got FTP working I believe. I'm trying to follow the directions on setting up Stars from the FAQ but I have a question about this. On this page,
    FAQ - Hold'em Manager Poker Tracking Software :: Setting Up Auto Import Folders , it says Caution: do not add w/ a C:\ which is what mine is popping up as when I go through the "Add Auto Import Folder". It specifically says C:\Users\"Admin Name"\AppData\Local\Pokerstars\HandHistory\"Screename" . My question is...Am I doing this right or am I going to "severely slow down my computer" if I do this?

  7. #7
    Senior Member _Loki_'s Avatar
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    Default

    Your doing good...

    Thats fine - Read this & look at the pic here:
    FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup

    read the other ones too

  8. #8
    Junior Member
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    Apr 2010
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    Default Hey

    Thanks for helping...

    I have turned the UAC off and made sure Stars is saving HH's.

    I am still having the Setting Up Auto Import Folders trouble. This comment ( Caution: Do not add "C:\" for any Auto Import Folder! This will severely slowdown your PC.) scares me to go through w/ adding Stars because mine does in fact start with C:\ when I Add Auto Import Folder..

  9. #9
    Senior Member _Loki_'s Avatar
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    Default

    Hi tn

    LOOK at the picture here & compare with what you have done
    FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Setup
    You will see it is the same

    Do not worry abour that "C:\" thing... it is badly worded & needs to be changed - it confused/worried me too

    It is trying to say don't put the folder at the root of C:\ & you haven't done that if your path MATCHES the picture in the FAQ. OK ?

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