hem wont start
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Thread: hem wont start

  1. #1
    Member
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    Apr 2009
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    39

    Default hem wont start

    it comes up with a message saying

    an error occured while reading th config//HoldemManager.config file: Root element is missing

    Holdem manager will now backup the old config file and create a new one for you


    then it does nothing and wont start

    whats my play??

  2. #2
    HM Support netsrak's Avatar
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    Default

    Close Holdemmanager,
    delete the file config\holdemmanager.config
    and restart Holdemmanager. A new file holdemmanager.config will be generated and you should check all your settings.

  3. #3
    Member
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    Apr 2009
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    Default

    okayyyyyyyyy

    and where abouts is that, i cant find it

    im terrible with computers

  4. #4
    Senior Member _Loki_'s Avatar
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    Default

    Close HM

    ####################
    Open Windows explorer

    ###########################
    the folder called "Config" is here:
    C:\Program Files\RVG Software\Holdem Manager\Config

    ###########################
    Look inside the "Config" folder & delete the file called "HoldemManager.config" (no gap between Holdem & Manager words in the name) or if you have file extension names hidden on your computer it will simply be called "HoldemManager"

    **** Make sure that what you delete is EXACTLY as my spelling above !!!
    Don't delete "Holdem Manager" (with a gap between the words) for example that's a folder & not a file

    ###########################

    Open HM

  5. #5
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    Default

    TY for the help LOKI

    however, there is a file labeled 'HoldemManager' and under it is a file Labeled 'HoldemManager.ConfigBAK'

    HoldemManager is a XML Configuration File
    HoldemManager.ConfigBAK is a CONFIGBAK file

    which file should i delete??

    Thank you

  6. #6
    HM Support netsrak's Avatar
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    Default

    The first one.
    To make sure: right click on the file->properties. Its real name should be holdemmanager.config

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