Problem Importing Hands
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  1. #1
    Senior Member
    Join Date
    Dec 2008
    Posts
    115

    Default Problem Importing Hands

    I buy hands at PTR.com

    I always import without problems.

    But, yesterday and today when try to import, get 1000 Import Error for each hand.

    Absolute and PokerStars rooms.

    I try to import an old (not in DB) hand from Pstars and soft import it correctly, i make an autoimport and work. But when try to import hands from file canīt.

    Also, i make this. I extract one single hand and put it in a new TXT file, i can import this new file with one hand, but no the original file.

    I attach a zip file with one of the original TXT files with problems.

    Thanks in advance,

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,795

    Default

    I can import the file without problems (1000 hands). Please reboot your computer, rename the file or copy it to a different folder and try again via import file or import from folder.

    If that doesn't work try to import it into a new database for a test.


    Are you using HEM 1.10.04b?

  3. #3
    Senior Member
    Join Date
    Dec 2008
    Posts
    115

    Default

    Iīm using 1.10.04b version

    I reboot

    I rename files

    I try to import, no way, all error hands

    I make a new database, i try to import to new database. Itīworks


    Database problem?

  4. #4
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    20,888

    Default

    Yeah looks like the old database is corrupt,

    You should consider the following before starting to use the new database.

    Export your hands from the old database and Import your Hand Histories into the new one
    FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands

    If the export fails due to the corrupt database just import your archived hands instead

    Export Your Notes


    Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses

    Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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