All hands recorded three times
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  1. #1
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    Default All hands recorded three times

    Hi,
    All the hands imported are stored 3 times (see example attached). This bug shows for Holdem Manager as well as Omaha Manager, Tourney Hands as well as CG hands.

  2. #2
    HM Support netsrak's Avatar
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    Did you use a backup/restore to create the database?
    Which HM version is this?

  3. #3
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    Quote Originally Posted by netsrak View Post
    Did you use a backup/restore to create the database?
    Which HM version is this?
    Yes I changed my computer so I exported the base.
    I'm currently using 1.10.04b, but it did it before. It happens whith both PS and FTP hands

  4. #4
    HM Support netsrak's Avatar
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    When restoring a backup it is very important that you don't restore into a database you created via Holdemmanager.
    You need to create a new empty database via pgadminIII and restore the backup into this database otherwise you will experience the problems you have.

  5. #5
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    OK I understand. I suppose that if I try to export the current database I will also export the bug.
    What is the best solution to solve the problem?

  6. #6
    HM Support netsrak's Avatar
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    Create a new database, restore the backup again and import all hands from the archive again.

  7. #7
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    OK thanks. So I will loose all hands recorded lately?

  8. #8
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by k_raf View Post
    OK thanks. So I will loose all hands recorded lately?
    No, those should be moved to your \HMArchive. Once you import your new archive folder all your recent hands should be imported. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

    To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

    FAQ - Hold'em Manager Poker Tracking Software :: Warning: You have XXX Hand History Files in your Auto Import Folders

    The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).


    Backing up your archive folders (original hands) is far more important than creating a .backup file. When the backups fail you have to rely on importing the hands again.

  9. #9
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    OK, thanks for all

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