HM Trial - HUD not working
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  1. #1
    Junior Member
    Join Date
    Nov 2009
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    7

    Default HM Trial - HUD not working

    I just downloaded the HM from the official site, trial version. I'm testing in PS and FTP, hands importing is working OK in both sites, but I can't see the HUD, neither on the tables nor on the replayer.
    I set min sample 0 for every stat, and Min hands for stats 0, so I don't know what else could I do. Any ideas?
    Thank you very much.

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
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    Germany
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    25,795

    Default

    * Please try updating to the latest version 1.10.04 from the link in my signature.

    * Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

    * If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work

  3. #3
    Junior Member
    Join Date
    Nov 2009
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    7

    Default

    Thank you, it works now.
    Just another question: it seems that the HUD is refreshing every 2 hands. Can I configure this? For rush poker tables this makes the stats wrong once every 2 hands.

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    Default

    The auto import fires every 5 seconds and can be adjusted but this wont help with Rush. The hand you quick folded is not done when the next hand starts. We use OCR to read the names of the new players to pull up the HUD from your DB.

    Please update to the latest version - http://www.holdemmanager.net/hmupdate


    1) Make sure the FTP Lobby > Languages > Language Options are set to English.

    2) The tables need to be sized appropriately. (600 - 750 range) If your Rush table is outside of that range a pop-up message in the HUD window will advise you.

    3) Make sure your HUD doesn't overlap names on the table. We're using a screen scrape method for various reasons and the names must be visible so we can read them.

    4) Most performance issues can be resolved by changing the table window size even by a small amount.See #1 and make sure you have the rush update installed http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    5) Test the Hud out on a normal table first to verify its working

    6) Dont use any Aero or other windows themes, change it to the default xp/vistawin7 theme

    XP Windows XP: Use Windows XP in "Classic view"
    Vista Change the desktop theme
    Win7
    Windows 7 Switching Desktop Themes in Windows 7: Changing the Windows Aero Theme With Two Easy Methods

    7) Turn Cleartype Off
    Vista How to Turn Off ClearType in Windows Vista
    Windows 7 Turn Off ClearType — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides

    8) Turn Avatars off in Full Tilt go to Options and untick Avatars

    9) Switch between Classic and Racetrack in FT by going to Options > Table View

    10) If you are using graphics mods you need to restore the default FTP graphics.

    FTP Graphics Restore

    You should be able to use the Selective Restore Package and install the BasePods Classic and BasePods RaceTrack so that HMHUD can properly read the names from the basepod. The area around the player name text must be the default colors of Black or White.

    11) Reduce number of tables

    12) Please give HoldemManager Administrator rights -

    1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
    2) Rightclick the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Do the same for HMHud.exe and DBControlPanel.exe

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