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  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    2

    Default HM freeze along with the whole OS

    Hello,

    I've installed HM on a fresh WIN 7 x64 and I got to work fine. Suddenly HM won't start anymore. It just shows "Validating..." and freezes after few seconds. It completely locks my pc too, I can't even move the mouse pointer. There seems to be some hdd activity for some seconds and then nothing. I tried the complete uninstall using revo with deep cleaning, removing config folder, doing a new install for HM, disabling firewall and nod32, creating the LicDebug.txt, running sfc /scannow, vacuum database and even doing a system restore to a day it used to work fine with same result every single time.

    I don't know if it's related but the last time HM worked, I was playing as usual, then I noticed the main HM window had disappeared from the tray but the HUD was still working fine. I rebooted and the next day when I tried to run HM I discovered the problem.

    I'd really appreciate some help here.
    Thx in advance

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,486

    Default

    Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  3. #3
    Junior Member
    Join Date
    Nov 2009
    Posts
    2

    Default

    Ok, after countless reboots and a few installs/uninstalls it seems to work fine again. I even copied most of the stuff at the config folder from the backup i've made and it still works. Didn't figure what was the exact problem but wtf

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