Failed to establish connection Postgres
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  1. #1
    Junior Member
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    Oct 2011
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    Default Failed to establish connection Postgres

    Hi,

    Hold 'em manager was working fine but my pc crashed once and now I can't connect to Postgres. I've tried to delete the file you said in the FAQ. Didn't work. Tried to reboot and start/stop postgres. Also nothing. After that I reinstalled postgres completely. After that I got into HEM, but once I shut my pc down and boot it the next day, the same errors occurs. Any help?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    Default

    Which antivirus \ firewall do you have?
    Try to uninstall both and see what happens.
    Not "disable" - but fully uninstall

  3. #3
    Junior Member
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    Default

    My pc won't let me change the firewall settings. And uninstalled the anti virus software. Don't think that would be the problem. Like I said HEM worked totally fine until my pc crashed.

  4. #4
    HM Support Patvs's Avatar
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    Default

    Why can't you change the firewall settings?
    Turn on the Windows Firewall:

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
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    Default

    Did all of the above, and none worked..

  6. #6
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
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    Oct 2011
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    Default

    Did it and it didn't helped.

  8. #8
    Holdem Manager Support Sarek's Avatar
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    Default

    Please email to arrange Teamviewer session.
    Address is on top of this page

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