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  1. #1
    Junior Member
    Join Date
    Jul 2009
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    2

    Default HUD works as well as importing, but nothing else works including reports etc.

    Recently I've done a system reset, reinstalled windows as well as all my programs etc.

    I've updated windows as much as possible and attempted to put in my first session in awhile. I got HEM to import correctly, and the HUD was even updating hand after hand correctly as well.

    However, I can't view any reports, graphs, or sessions of anyone including myself (even though I have hands in the database). I have it set to "All Hands" so I don't see how it could be a time/date problem. Just really lost atm.

    Any help would be appreciated!

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    24,476

    Default

    Please remove the 3 winner columns from the hands view (under options -> settings -> hands view columns).
    Please try a reindex of your database via pgadminIII->maintenance.
    If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Jul 2009
    Posts
    2

    Default

    Quote Originally Posted by netsrak View Post
    Please remove the 3 winner columns from the hands view (under options -> settings -> hands view columns).
    Please try a reindex of your database via pgadminIII->maintenance.
    If that doesn't help you should create a new database and reimport all your hands (+notes +summaries).
    I tried all of that, even reinstalling hem and postgres a couple times. Now my HUD doesn't work either. Every time I try, it keeps saying it's importing duplicate hands now and no HUD appears as well.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    28,335

    Default

    Update: http://www.holdemmanager.com/Downloa...25Jun2012a.exe


    Manually move all the handhistory files from your auto import folders to your archive folder.

    Check your auto import folder settings (options--> configure auto import folders).
    Make sure the archive folder that is assigned to them actually exists.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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