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  1. #1
    Junior Member
    Join Date
    May 2009
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    14

    Default Don't import hands with auto-import IPoker

    hi,
    unfortunately don't work "auto import".
    I tried the auto detect, or by selecting the path manually.
    HEM imports the HH only click "Import from folder" and selecting path manually.
    I want to clarify that it is the same path set by auto import.
    HUD will not start without "Auto import".

    Plz. help me !

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
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    Germany
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    24,472

    Default

    * Please try updating to the latest version 1.10.01 final from the link in my signature.

    * Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

    * If that doesn't help, please check this and answer and post the questions http://faq.holdemmanager.com/questio...esn't+Work
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Feb 2010
    Posts
    2

    Default

    Hi.

    Ipoker changed/updated the software yesterday and I can confirm that HeM won't import (Import files/folder or autoimport) my hands. I used Hem with iPoker without any problems before this update. I updated to the latest Hem version and every hem component is started as administrator...

    EDIT : when I copy/paste the hands on my desktop, I can manually import them. The only problem is that I can't change the folder where my iPoker sofware upload my HH...
    Last edited by pocket_pear; 02-03-2010 at 09:54 AM.

  4. #4
    Junior Member
    Join Date
    Feb 2010
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    2

    Default

    I find a way to make it work, but that's strange. Instead of chosing "room's name/history/tournament + subfolders" as the autoimport folder, I now have to use "room's name/history + subfolders"...

  5. #5
    HM Support netsrak's Avatar
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    Default

    The new one is the correct configuration - your old one did only work by accident
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #6
    Junior Member
    Join Date
    Aug 2009
    Posts
    8

    Default

    For me the import has not changed. My HUD has changed. It not working ! My HUD doesnt show on my tables. What should I do ?

  7. #7
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    HM Support
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    19,685

    Default

    Quote Originally Posted by cauze View Post
    For me the import has not changed. My HUD has changed. It not working ! My HUD doesnt show on my tables. What should I do ?
    Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

    Make sure the hand histories are in English.

    Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

    *If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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