missing hand history
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  1. #1
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    Default missing hand history

    hi , using pokerstars my hand history started to play up , ive installed the latest update and its working again

    im missing last nights session where i won over 1k , it only picked up some of the session , i emailed pokerstars for the history and have recieved it by email , how do i import this session as its not in a folder

  2. #2
    HM Support Patvs's Avatar
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    Run a import from file on the email.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    there is no file its on the email itself , ive copied all the history to notepad saving with.txt , imported that file and still doesnt show , the history is there but wont import , very strange

  4. #4
    HM Support Patvs's Avatar
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    Does it detect the file... the hands import as errors?
    They import, then don't show up in HoldemManager?
    Or it doesn't appear to import anything?


    Try importing it into a NEW empty database.
    (or run a import on your C:/HM2Archive folder in a new database)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    im using hm1 , ok ive never created a new database , ill have a look , any hints

    can i purge all hands and import from archive , or will that delete archive
    Last edited by egosbar; 06-09-2012 at 09:12 PM.

  6. #6
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    hand history was playing up , i had to download update , then it started working , it imported about 15 minutes of the 2-3 hour session , i didnt change tables at all and was only playing one 3-6 cash game , its the only time ive played 3-6 , won aboujt 1300 but the database says 15minutes and won 104 dollars

  7. #7
    HM Support Patvs's Avatar
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    Update: HM1: http://www.holdemmanager.com/Downloa...08Jun2012d.exe

    clear filters (even though it appears no filters are selected)


    If you still don't see the hands: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

    Then run a import from folder on C:/HMArchive.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    yeah the new database picked it up , played at 33-22 , i was drunk haha , least im getting my split closer

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