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  1. #1
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    Default Do I have to choose between Stars and Ladbrokes? (HM1)

    I had no hud on Ladbrokes since their update so I installed the "memorial day" update. It broke my Stars Hud. So I updated to the latest version, no Hud on Ladbrokes again.. Now what?

  2. #2
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    Default

    sorry I meant to post it in the HEM1 section, please move it there

  3. #3
    HM Support Patvs's Avatar
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #4
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    Default

    only ladbrokes works with this one, pokerstars hud is broken..

  5. #5
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    Default

    great now I downgraded to a previous version, it broke my replayer which now looks like this whenever I try to open any hand
    hmr.JPG
    at least pokerstars is working with this downgrade, Ladbrokes doesn't... could you please fix this so I can play on both Stars and Ladbrokes AND use my replayer..?

  6. #6
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    Default

    it also created some import error, now the whole think is f****d up completely and i cant even purge the hands for today for some reason. FUBAR.
    I'm on massive HEM tilt why doesn't it even let me to purge and reimport today's hands,showing some totally random hands for the day and about 1/20 hands of what I actually played. GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!! !!!!!!

    I ended up deleting the hands in the hand view but still can't reimport them in any way, hem says it didn't find any new hands even though I have put them in a specific folder..

    And I still can't get it to work with Ladbrokes+Stars
    this is just getting worse by the minute.
    Last edited by daiquiri; 06-10-2012 at 06:07 PM.

  7. #7
    HM2! udbrky's Avatar
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    Default

    This looks like your replayer is messed up.

    Were all the hands imported originally? Why were you purging them?

    Please create a new database in options - database manager.

    Close HM

    Delete the c:\programfiles\rvgsoftware\holdemmanager\replayer skin folder.

    Reinstall HM1 and update.

  8. #8
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    Default

    I purged them because as I said only about one-twentieth of the hands I played were imported, the rest were not, so I tried to purge/reimport today's hands
    please don't tell me I have to create a new db, I have like 2 million hands in it, it would take days

  9. #9
    HM Support netsrak's Avatar
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    Default

    Our updates should not break the Stars Hud, please check the stars handhistory settings as they may be changed by the latest Stars updates.
    Please reboot your computer and install our official 1.12.10b update http://www.holdemmanager.com/Downloads/HmUpdate.exe as first thing after the reboot.
    The huds should work on both sites.
    For the missing hands: please move the handhistory files to a different folder and import them again via import file/folder.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  10. #10
    Member
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    Aug 2008
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    Default

    I have done this but my pokerstars hud is still broken (not populated with data)
    ladbrokes hud is working
    huds.JPG
    Last edited by daiquiri; 06-11-2012 at 10:44 AM.

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