Pacific Poker 6max Super Turbo Sngs

**Dexterous** · 06-10-2012, 06:02 AM

Originally Posted by amba

Dexterous please give me your skype

sent it in private

**CoffeeBeer** · 07-29-2012, 05:45 PM

Is this issue in queue? I realize it's probably not a high priority, but it's a pain to keep having to re-import into a different database to see what your redline is (if that one is even correct).

**Patvs** · 07-29-2012, 08:00 PM

Update: http://www.holdemmanager.com/Downloa..._28Jul2012.exe

**CoffeeBeer** · 08-05-2012, 05:52 PM

Originally Posted by Patvs

Update: http://www.holdemmanager.com/Downloa..._28Jul2012.exe

I downloaded this update and have been playing some more Super Turbos with it - my HEM redline is still coming out way too high.

**Patvs** · 08-05-2012, 06:36 PM

Update: http://www.holdemmanager.com/Downloa..._03Aug2012.exe

Reimport some hands into a new database.
If you have the same issue, email us a handhistory to support@holdemmanager.com

**fozzy71** · 08-05-2012, 06:48 PM

Originally Posted by CoffeeBeer

I downloaded this update and have been playing some more Super Turbos with it - my HEM redline is still coming out way too high.

Please zip and email a sample of the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

**Dexterous** · 08-15-2012, 02:42 PM

Originally Posted by fozzy71

Please zip and email a sample of the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

there is no use to do it, you MUST play it yourself a little, then take a screenshot of your lines (green,red), then remove hand-histories form hm, and re-import them manually, so you could see a big difference, i repeat: there is no use to ask for someone's hhs!
best regards

**fozzy71** · 08-15-2012, 10:13 PM

Originally Posted by Dexterous

there is no use to do it, you MUST play it yourself a little, then take a screenshot of your lines (green,red), then remove hand-histories form hm, and re-import them manually, so you could see a big difference, i repeat: there is no use to ask for someone's hhs!
best regards

If you would send us the hands we could probably auto-import them to one database, and them manually import them to a new database, to test/duplicate this issue. Since it has been open for so long and we still don't have any hands sent in to my knowledge, I have forwarded this to our testing team to see if we can find someone on the team to test this in live play but as I mentioned previously I think we only have 1 tester on pacific so it may take some time.

**DogNamedBluff** · 08-19-2012, 02:32 PM

This is a known issue that has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

The assigned internal ticket # on this issue is HMONE-154. I have added this thread to the bug write up.