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  1. #1
    Junior Member
    Join Date
    Jan 2012
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    14

    Default Half of hands not imported

    Hi guys!

    I've benn strugling with a problem last few days, my HM1 doesn't import around half the hands I'm playing. I normaly play around 6K hands a day, so it's a lot for me not to have 3k hands imported. I'm currently playing at entraction (NoiQ).

    Any ideas on how to solve the problem?

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,444
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Jan 2012
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    14

    Default

    I've already uptated it, but it still doesn't import all the hands... I try to run it as administrator and I still have the same problem...any ideas?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    28,444

    Default

    Do the hands import into a new database?
    If they still don't import email us a handhistory sample.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Junior Member
    Join Date
    Jan 2012
    Posts
    14

    Default

    What is the mail for me to send the hand history?

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,444
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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