Poker Software
Page 2 of 2 FirstFirst 12
Results 11 to 15 of 15
  1. #11
    Member
    Join Date
    Jul 2009
    Posts
    66

    Default

    Quote Originally Posted by Lord Baldrick View Post
    Okay, I'm getting there but I still have one issue to resolve. My HUD is working and I am now downloading HHs from Pokerstars (tick and tick). However, when looking at my Alias, or any players stats in HM it is only showing the 9 hands I've just played in setting up rather than the '000s played. I have checked the Filters and that does not seem to be it.

    Cheers,

    LB
    Hi there,

    I am still not seeing all the player data inside HM. My database says I have 145000 players and when I look up a player it says they have played xxxx hands but the stats are not showing.

    Cheers,

    LB

  2. #12
    Member
    Join Date
    Jul 2009
    Posts
    66

    Default

    Quote Originally Posted by Lord Baldrick View Post
    Hi there,

    I am still not seeing all the player data inside HM. My database says I have 145000 players and when I look up a player it says they have played xxxx hands but the stats are not showing.

    Cheers,

    LB
    Okay, I am almost there. The answer lies in the type of Report Selected. When I select "By Stakes" I see all of the hands, but when I select others such as "Leakbuster - Overall" it only shows the hands I have played since switching computers (about 140 hands).

    Why is this?

    Cheers

  3. #13
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,472

    Default

    Can you try filters -> clear?
    I'm not sure why the reports would show different hands
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #14
    Member
    Join Date
    Jul 2009
    Posts
    66

    Default

    Quote Originally Posted by netsrak View Post
    Can you try filters -> clear?
    I'm not sure why the reports would show different hands
    I just pressed "Clear" on the Filters button and it has had no effect on the Reports.

  5. #15
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,472

    Default

    Please schedule a remote support session with our support. Email support@holdemmanager.com, with a link to this thread and your forum name, so we can setup a Teamviewer session.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

Page 2 of 2 FirstFirst 12

Similar Threads

  1. Transferring database to new computer?
    By Smali in forum Manager General
    Replies: 1
    Last Post: 07-27-2011, 12:18 AM
  2. transporting databases
    By Klemi in forum Manager General
    Replies: 1
    Last Post: 06-10-2010, 02:34 PM
  3. Want to buy new computer and keep database
    By Joep in forum Manager General
    Replies: 1
    Last Post: 06-21-2009, 07:15 AM
  4. Transporting HEM to laptop
    By Ksight3 in forum Manager General
    Replies: 12
    Last Post: 12-13-2008, 08:32 PM
  5. Want to move my database to second computer
    By Yeti in forum Manager General
    Replies: 2
    Last Post: 10-02-2008, 03:54 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •